Returns & Exchanges

At Vaulted, we stand behind the quality of our products and offer a seamless 30-day return window for all unused items in their original packaging. We strive to ensure your complete satisfaction with every purchase through our streamlined exchange and refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original shipping box and attach the pre-paid shipping label provided via email.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we recommend obtaining a receipt for your records to track the shipment.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.